How we handle water damage in Toronto homes and condos

Most of the calls we take start the same way: someone is standing in a basement with wet socks, listening to a pump or a drip and wondering how far the water has gone. Our crew does the work itself. We do not pass the job along, so the person who looks at your wet drywall is the person who decides how it gets dried.

Toronto has a mix of buildings that fail in different ways. Older brick semis and detached homes have stone or block foundations and clay weeping tile that can let water in during a storm. Newer houses have finished basements with carpet and drywall right down to the slab. Condos bring ceiling leaks, burst supply lines and water moving from one unit to the next.

Speed matters because water does not stay where it landed. Within a day or two it wicks up drywall, soaks into baseboards and insulation, and works its way under flooring. Pulling the standing water out early with pumps and extractors means there is less moisture for the dehumidifiers to deal with later, and fewer materials that have to be torn out.

Everything is written down as we go. We take photos of the damage before anything is moved, map the wet areas with a moisture meter and a thermal camera, and log readings at each visit until the materials reach a dry standard. That record is useful to you and to your insurer. The price is explained on site before work starts.